Featured image above shows General Manager ‘Mel’ Robles meets as he meets President Ferdinand R. Marcos, Jr. in Malacañang Palace to present the awards and recognitions received by the agency during the past year. They also discussed important operational issues to further enhance PCSO’s performance and services. With them is PMS chief Senior Undersecretary Elaine Masukat. (Photo: PCO)
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MANDALUYONG CITY — The Philippine Charity Sweepstakes Office (PCSO) has obtained World Lottery Association (WLA) Level 2 Certification for Responsible Gaming, joining an elite group of lottery operators globally recognized for their commitment to responsible gaming practices.
This achievement came following the recommendation of an independent assessment panel that recognized PCSO’s dedication in promoting responsible gaming, while fulfilling its mission to raise funds for health and welfare programs.
The certification process involved a thorough evaluation of PCSO’s responsible gaming programs, focusing on measures to prevent underage participation, mitigate gaming-related risks, and educate the public on responsible play.
Lottery organizations that successfully implement responsible gaming initiatives based on the WLA Responsible Gaming Framework are given the WLA Level 2 Certification.
It recognizes PCSO’s development of comprehensive policies, staff training programs, and strategies designed to ensure the safe and sustainable operation of its gaming activities.
PCSO General Manager Melquiades A. Robles expressed gratitude for the significant milestone, saying that “achieving the WLA Level 2 Certification demonstrates our ongoing commitment to balancing revenue generation for charitable causes with the promotion of responsible gaming.”
He continues: “It highlights PCSO’s dedication to safeguarding the interests of players, stakeholders, and the communities we serve”.
PCSO’s attainment of WLA Level 2 Certification aligns with its broader corporate social responsibility (CSR) objectives, emphasizing player protection and promoting sustainable gaming practices.
Robles expressed confidence that the new category will result in enhancing PCSO’s capability to raise funds that support essential services such as medical assistance, disaster response, and livelihood programs for Filipinos.
“Looking ahead, the PCSO is dedicated to continuously enhancing its responsible gaming framework to achieve higher levels of WLA certification while fostering trust, transparency, and accountability among its stakeholders.”
GM Robles, who is also the first Filipino elected to the Asia Pacific Lottery Association stressed that is just the beginning of PCSO’s journey toward being recognized worldwide as a trustworthy and responsible lottery operator. (◇)