July 11, 2020

PH Apple hub lowers service rates, improves Mail-In Repair work

POWER Mac Center, Apple’s premier store in the  Philippines, has good news for its customers.

Here’s the statement from the store:

In its commitment to provide genuine and hassle-free premium services to its customers, Power Mac Center’s Apple Authorized Service Provider is introducing lowered service repair rates and enhanced service offerings.

iPhone Xx Max ansd Xs

Image: via Power Mac Center.

Customers with Apple devices for repair can take advantage of the lowered fees for both initial diagnosis and software repair services, and save up to Php 500.00.

Customers who need to get their iPhone or iPad (iOS) devices fixed can avail (themselves) of the Software Repair Services for only Php 800.00, with the fee for initial diagnosis at a minimum of Php 1,000.

Meanwhile, users with Mac and portable devices can have the software fixed for only Php 2,000.00, with a minimum of Php 2,500 for the initial diagnosis fee.

The new rates will be available in all Power Mac Center Service Providers nationwide.

Image: via Apple and Power Mac Center.

“Power Mac Center is committed to provide customer-focused service across all channels, be it our retail, training, and especially our service centers. We value our customers’ trust and always strive to provide them the best quality of repair from our experienced service team,” said Joey Alvarez, Power Mac Center director of Product Management and Marketing.

Additionally, the premier Apple partner also now offers enhanced Mail-In Service with its door-to-door option. This means that customers can have their Apple devices conveniently picked up at their preferred location and delivered after being repaired.

Customers just have to call the Power Mac Center Customer Service Hotline at (02) 725-4762 (4PMC) to be guided on the service process, fees, and documents to settle. Once validated, an accredited courier will pick up the device and send it to a Service Center.

After the repair process, the accredited courier will deliver the Apple product back to the customer’s location. This enhanced service offering is available at all their Service Centers excluding Cagayan de Oro and Iloilo City.

iPhone X
Image: Power Mac Center.

The Drop Off Option is also still available. Customers have the option to drop off their Apple devices at the nearest accredited courier branch after proper phone evaluation. They will then be notified once the unit is ready for pick up from the original drop-off point.

For more information about this new service offering, call the Power Mac Center Hotline at 725-4762 (4PMC) or email serviceupdate@powermaccenter.com (for inquiries) and mailinservice@powermaccenter.com (for Mail-In services). Clients can also book an appointment by downloading the PMC Service App or through the Power Mac Center Facebook account at https://bit.ly/2H8MmEC. (PMC)

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