Meralco Assures Topnotch Cybersecurity in Place to Protect Infrastructure, Customers

“Meralco has always been and will always be at the forefront in ensuring that our systems are well protected. In fact, we have been cited as one of the best in terms of managing our security systems in the company.”

— Meralco Vice President and Head of Corporate Communications Joe R. Zaldarriaga

By EDD K. USMAN | Twitter: @edd1819 | Instagram: @bluestar0910 | Facebook: SDN — Science, Digital & Current Affairs​

Meralco VP and Head of Corporate Communications Joe R. Zaldarriaga. (Photo: SDN — Science and Digital News)

MERALCO HEADQUARTERS, Pasig City, Sept. 16, 2022 (SDN) — Left and right, the high and the mighty in the business world and in governments, in fact, even the small organizations — are being hit by cyber attacks.

As security experts have often noted, the bad guys in cyberspace no longer discriminate in their targets whether you are a big or small organization. Even an individual person is not spared.

Same, same, everyone is a potential target, and it always costs a lot of money; or you lose face and get a damage reputation. If you don’t pay up.

Incidentally, cybersecurity vendors have now and then advised not to pay hackers because the money you pay will only embolden them as they get more funds to mount new attacks. Meaning, organizations paying ransom to hackers become unwitting financer of their illegal activities on the internet.

And that there is no guarantee the cybercriminals won’t hit you again.

Perhaps, the Manila Electric Company (Meralco) has this in mind as the Philippines’ biggest source of electric energy has made and is making sure it has topnotch cybersecurity platforms in place.

SDN — Science and Digital News had an opportunity to interview Meralco spokesman Joe R. Zaldarriaga, also the vice president and head of Corporate Communications of the electric power distribution company based in Pasig City, Metro Manila.

The PAMAMARISAN Press Corps headed by Neil Alcober of the Daily Tribune newspaper paid a courtesy call on the Meralco executive today, Friday, to strengthen link up with the company and the media sector.

It was obvious from the interview with Zaldarriaga that Meralco is up to its game concerning cybersecurity and the dangers that lurk in cyberspace. He was also aware of the impact that social media has in the overall effort to connect with the company’s millions of customers.

“Meralco has always been and will always be at the forefront in ensuring that our systems are well protected. In fact, we have been cited as one of the best in terms of managing our security systems in the company,” Zaldarriaga assures as he fielded questions from the visiting journalists and social media denizens.

“We know how important cybersecurity is, for the protection, especially, of our customers. We have really been allotting so much of our resources to ensure that.”

The Meralco executive said the company has “really embraced the new technologies” to help improve the electric power distributor’s services, adding “there is no other way but to adjust accordingly.”

Riding on the crest of social media, he said the company had already put up a number of apps, chief among them, Meralco Online. “All of these improvements in the digital space are really part of our efforts to make sure that we are at par in terms of the delivery of our service.”

“We will continue to improve that. I guarantee you, in the next coming years,” he emphasizes.

Zaldarriaga said that Meralco infrastructure has also been improving over the years and it will continue on that front. “We believe that cybersecurity is a main cog of our initiative to level up our service to all our customers.”

According to Statista.com, customers of Meralco, an independent power producer in the Philippines, in 2021 came to some 7.14 million. (✓)

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