Korean Air uses AWS platform, speeds up digital transformation

SEATTLE – November 29, 2018 – Today, Amazon Web Services, Inc. (AWS), an Amazon.com company (NASDAQ: AMZN), announced that Korean Air Lines Co., Ltd., named among the top 10 airlines in the world, is moving its infrastructure to AWS, going all-in on the world’s leading cloud and selecting AWS as its standard for machine learning workloads.

Korean Air plans to leverage Amazon Simple Storage Services (Amazon S3) and AWS data warehousing and analytics services, such as Amazon Redshift and Amazon Athena, for its data lake project in order to improve business intelligence and gain competitive advantage through data-driven insights. As part of Korean Air’s all-in journey to AWS, the airline is migrating production workloads—including its website, loyalty program, flight operations, and other mission critical operations—to AWS and plans to shut down its data centers over the next three years.

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Korean Air will use AWS database, containers, and serverless technologies to create a micro-services architecture on AWS. This architectural shift will improve Korean Air’s security posture, optimize application performance and reliability, and enable the airline to independently scale workloads of any size and complexity in the cloud. Korean Air data scientists and engineers will be using Amazon SageMake — a fully managed AWS machine learning service — to build, train, and deploy machine learning models to improve predictive aircraft maintenance systems and automate repairs so that the
airline’s fleet is always ready for travel.

Korean Air also intends to leverage Amazon Sumerian, a set of tools for creating high-quality virtual reality experiences on the web, to create virtual employee training programs and simulations, enhancing the inflight experience and ensuring maximum safety for passengers.

“We’re excited to begin our 10-year relationship with AWS, using their unmatched breadth of functionality to innovate in the cloud and leveraging AWS’s hands-on support and dedicated resources that understand the challenges that we face,” said Kenny Chang, CIO of Korean Air. “We are overhauling our entire IT infrastructure in the next three years, moving all of our websites, cargo management, flight control systems, and enterprise resource planning and other systems to AWS. This will enable us to bring new services to market faster and more efficiently so that customer satisfaction continues to increase. Operating on AWS will enable Korean Air to quickly and flexibly respond to market changes and customer needs in ways that were not possible with our on-premises infrastructure.”

Korean air - Science and Digital News

“The decision to go all-in on AWS marks the start of Korean Air’s digital transformation, becoming one of the first Korean business conglomerates and the first Asia Pacific airline to make this mass migration to the cloud,” said Mike Clayville, Vice President, Worldwide Commercial Sales at AWS. “By leveraging AWS, they will be able to use AWS’s broad and deep portfolio of cloud services and the most reliable, highly performant infrastructure to evolve their business. Their data scientists and engineers will use the most advanced AWS technologies to analyze passenger travel information, enhance  booking experiences, and boost predictive capabilities to safely adjust routes, save on fuel costs, and maintain their fleet.” (Amazon)

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