Media Release:
MANILA – Today, ePLDT, the industry-leading enabler of digital business solutions in the Philippines, introduces “eOC” or ePLDT Operations Center to further strengthen the cybersecurity of business operations and fortify the holistic IT management of enterprises.
With the expertise of ePLDT’s existing Security Operations Center for cybersecurity, combined with its Managed Operations Center (MOC) for IT uptime management & monitoring, eOC ensures the IT resilience of companies and help them elevate efficiency.
Its expertise and global best practices for both cybersecurity and IT, adaptive platforms and knowledge bases, safeguarded by the Philippines’ leading data center operations, assures business owners who are obsessive-compulsive that its critical business operations are well taken care of.
Jovy Hernandez, ePLDT president & CEO and SVP & head for PLDT and Smart Enterprise Business Groups says that “the group assures that enterprises are safeguarded because ePLDT is also obsessive-compulsive in providing only the best services for our customers. eOC will definitely address all these issues as it brings together all your needs in an affordable package designed especially for your
business.”
With the shift to digital technology brought on by the global health crisis, there has been an increase need to heighten cybersecurity and protection for business owners, especially with remote work as the new normal. ePLDT Operations Center is able to provide these solutions, with globally-aligned practices and the country’s foremost
subject-matter experts ensuring safeguards are in place and the complexities of businesses are simplified.
The Security Operations Center (SOCaas) monitors and analyzes cyber security incidents through a combination of the right expertise, processes, technology, and threat intelligence. SOCaaS provides 24×7 threat visibility, prevents false positives and allows faster detection, while its response option minimizes the damage caused by a cyber security incident and stops it from spreading.
ePLDT’s Managed Operations Center, on the other hand, gives business owners further peace of mind by proactively determining the status and relationships of critical IT infrastructure through its threshold-based and AI-led prevention. IT teams, and even
non-technical leads, can also save precious time and regain their focus with on-demand performance reporting and expert recommendations of ePLDT professionals.
Beyond Proactive Monitoring, ePLDT’s Managed IT experts also perform Problem Management, Incident Resolution, Change Management, Vendor Management and Knowledge Management services. With customer-specific Service Level Agreements (SLAs), ePLDT can remotely operate and manage the performance and uptime of enterprises’ critical machines.
“This is in line with ePLDT’s goal of simplifying the complexities of IT for businesses,” according to Nico Alcoseba, VP & head of ICT Business for PLDT Enterprise. “The complex business landscape requires sophisticated and customized solutions, and eOC combats issues related to security threats, downtime, and even costly investments.”
ePLDT, Microsoft Program to Increase APAC PWDs’ Employability
The program enables disability inclusive hiring where ePLDT is employer-partner
MANILA — ePLDT, an industry-leading enabler of digital business solutions in the Philippines, announces its continued collaboration with Microsoft with its inclusion as employer-partner for the Microsoft Enabler Program to foster a disability-inclusive workplace within the ePLDT Group.
The Microsoft Enabler Program, launched in September 2020 across South Korea, New Zealand, Philippines, Singapore, and Thailand, highlights Microsoft’s commitment to ensure inclusive-designed technological advances. It pioneers disability-inclusive workplace across the Asia Pacific region, giving utmost importance in building
accessibility and a culture of inclusion at work.
The ePLDT Human Resource and Strategic Partnerships and Alliances Team is in coordination with Virtualahan, a social organization in the Philippines that enables PWDs to secure gainful employment by providing them with intensive digital skills and
mentorship in collaboration with Microsoft’s enabler program.
“With ePLDT as employer-partner, we join Microsoft in its vision of and commitment to enabling and empowering persons with disabilities in the workplace, while steadfast in the belief that there are no limits with what people can achieve,” says Jovy Hernandez,
ePLDT president & CEO and SVP & head for PLDT and Smart Enterprise Business Groups.
“We welcome this development, as ePLDT carries on and expands our initiatives together with like-minded partners like Microsoft,” said Fe Arlene Villanueva-Bassig, ePLDT Group head for Workplace Management. “With approximately 650 million persons with some form of disability across Asia Pacific, it is but fitting to create
experiences and opportunities that everyone can fully participate in.”
The Microsoft Enabler Program is another step in company’s journey, that started in the 1990’s, to improve disability inclusion and accessibility. The launch was participated in and extended to by partners who all raised their hands to reinforce the
commitment to pull this program of disability inclusivity together.
Andres Ortola, Microsoft Philippines Country General Manager, says, “We are firmly invested in making sure technology and innovation are inclusive and accessible to all Filipinos. Furthermore, we aim to close the digital skills gap across the world and the Philippines, to help individuals and communities find employment. This program
provides crucial technology skills that are globally recognized and in demand. Having ePLDT onboard helps scale up its impact and ensure we empower everyone to achieve more regardless of how they communicate, see, hear, or move.”
ePLDT’s thrust is to develop deeper and more meaningful partner relationships beyond business. “This program is not new to us, since 2018, ePLDT has embarked in supporting the country’s Magna Carta rights for disabled persons. As part of this campaign we have started by creating conducive workplace environment, supporting
Handicapped Care Association, Inc. in the Philippines,“ says Fay Ocampo, head of Strategic Partnerships and Alliances during Microsoft Enabler Program launch together with other APAC employer partners, supporting 6 Non-Profit Organizations (NPOs) in
Asia Pacific.
Microsoft’s partners in the region commit to extend opportunities for the PWDs by providing job shadowing, training, mentoring and internship attachments in technical roles. These opportunities will be offered in close coordination with the NPOs who will match the most suitable PWD profile, skills, qualifications and ambitions with the requirements. (/)